You Spent Months Perfecting Every Detail. Then You Send a Text Message
Replace your check-in text with something guests actually want to open
Three days before arrival you paste a wall of text and hope for the best. The WiFi password is on a laminated card by the router. The bin schedule is buried in paragraph six. Nobody reads it. WelcomeDeck puts everything in one tappable guide that guests actually use.
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WelcomeDeck·Digital guest guide
Set up in minutes, not days
Add your property
Property name, location, WiFi, cover photo, house rules.
Choose your extras
Pick from late checkout, early check-in, pet fee, parking, luggage storage, mid-stay cleans, or create your own. Set your prices and toggle extras per booking.
Send one link
Drop it into your pre-arrival message. Guests arrive knowing where things are, extras get requested without awkwardness, and money lands in your account.
You already have the right information.
It's just trapped in a format your guests will never read.
James has a template. He's been adding to it for five years. A new paragraph after every stay that went slightly wrong. The key safe code is buried in the arrival instructions. The WiFi is in a folder by the bookshelf. The bins are three paragraphs down. He copies it, tweaks the guest name, and sends it three days before arrival.
His guest doesn't read it, and gets lost in it when he tries to find the info he actually needs.
Your check-in message, reimagined
A wall of text three days before check-in. The door code is buried between the heating instructions and the welcome basket. The WiFi is in a folder by the bookshelf. Nobody reads it all.
Everything structured, tappable, and always accessible. Guests find what they need in seconds. You stop repeating yourself.
Slide to compare
When you get to Cliff Road follow the gravel drive all the way to the end past the wooden gate, if the gate is closed just lift the latch it sticks a bit in the rain. The key safe is on the wall to the left of the front door, the code is 4827, please scramble it after you take the keys out. If you arrive after 9pm please use the side gate instead and go through the garden, the sensor light should come on but it takes a second.
Check-in is from 3pm and checkout is 11am, if you could strip the beds and leave the towels in the bath that would be great. No smoking inside please and shoes off on the upstairs carpet if you don't mind. Bins go out on Wednesday evenings, the recycling is the green bin and general waste is the black one, they live behind the shed.
The heating thermostat is in the hallway just set it to whatever you like, it takes a few minutes for the radiators to warm up. There's a welcome basket on the kitchen counter with some bits from the local farm shop, help yourself.
Oh and the WiFi details are in the blue folder on the bookshelf in the living room along with the TV remote instructions and some local restaurant menus. The network is SunsetVista_5G and the password is in there too. Let me know if you need anything at all, have a wonderful stay!
The same questions every stay, answered before they ask
Included on every plan. Your check-in information, finally in a format guests actually open.
Instant WiFi
No more guests squinting at the laminated card by the router. One tap to copy, straight to their phone.
Arrival Guide
Key safe code, parking, entry notes. Written once. Findable before they even turn into your road.
House Rules
Not buried in a message thread from day one. Accessible throughout the stay, readable before anything goes wrong.
Local Tips
The coffee shop you always recommend, the walk nobody knows about, the restaurant they'll thank you for. Typed once, shared with every guest.
Guests already want these things. Most hosts find them too awkward to bring up
You set the price. You approve the request. The money lands in your account.
Late Checkout
Too much admin to offer it manually. Now guests request it themselves. You just approve with one tap.
Early Check-in
Property was free in the morning and you gave that time away. Set a price. If the morning slot is free, it earns instead of sitting idle.
Mid-Stay Clean
For longer stays, guests often want a refresh. They can request one, you set the price, and both sides know what they're getting. No back-and-forth about what's included.
Pet Fee
You know the message: 'We have a small dog, is that okay?' Now the answer is a listed fee, not a judgment call every time.
Luggage Drop-off
Guests ask to drop bags early. You say yes because you feel bad saying no. Put it in the guide with a price and the guilt trip disappears.
Parking
Your driveway sits empty on turnover days while guests circle for street parking. List the spot, set the fee, it either gets taken or it doesn't.
Custom Extras
Every host has something. Airport transfers, a welcome hamper, a bike for hire. If you've been arranging it over WhatsApp, put it here instead.
Late checkout stops feeling like a favour,
it becomes a feature of their stay
Guests request extras naturally when they're presented as part of the experience, not as a favour they're asking for. No awkwardness on either side. Just a stay that works, for both of you.
The subscription that earns its keep
One late checkout request typically covers two or three months of subscription cost. The maths does not require a lot of bookings.
* Standard Stripe processing fees apply to card transactions.
- Unlimited guests
- All extra types
- Timed access codes
- Local tips & house rules
- Revenue analytics
- Unlimited guests
- All extra types
- Timed access codes
- Local tips & house rules
- Revenue analytics
- Unlimited guests
- All extra types
- Timed access codes
- Local tips & house rules
- Revenue analytics
Frequently Asked Questions
Your next guests could arrive to something better than a wall of text
Add your property, set your prices, send one link. That's the setup. Your guide is live before your next guests check in.